Frequently Asked Questions
What services does Virginia Eye Institute offer?
Virginia Eye Institute (VEI) provides comprehensive eye care, including routine eye exams, cataract surgery, LASIK, retina care, glaucoma treatment, corneal transplants, pediatric ophthalmology, aesthetic treatments, and hearing services.
How do I schedule an appointment?
You can schedule an appointment by calling our office, using our online booking system, or visiting a VEI location near you.
Where are VEI locations?
VEI has multiple locations across Virginia. Visit our Locations page to find a clinic near you.
Does VEI accept my insurance?
We accept most major insurance plans, including Medicare. Please check with your provider or contact our office for confirmation.
What payment options are available?
We accept credit cards, checks, and financing options for select procedures. Contact our billing department for more details.
How do I know if I need cataract surgery?
If you experience blurred vision, glare, or difficulty reading due to cataracts, a consultation with our specialists will determine if surgery is the right option.
Is LASIK right for me?
LASIK is ideal for those with stable vision prescriptions. A consultation will assess your eligibility based on eye health and corneal thickness.
What hearing services does VEI provide?
We offer comprehensive hearing evaluations, hearing aid fittings, tinnitus management, and personalized hearing care solutions.
How do I know if I need a hearing test?
If you experience difficulty understanding speech, frequently ask others to repeat themselves, or notice ringing in your ears, a hearing evaluation is recommended.
How can I access my medical records?
You can access your records through our secure online Patient Portal. Contact our office if you need assistance with login details.
Can I request prescription refills online?
Yes! Log into the Patient Portal to request medication refills and communicate with your provider.
Who do I contact for general inquiries?
For general questions, please call our main office or submit a contact form on our website.
What if I have an eye emergency?
If you have an eye injury or sudden vision changes, call our emergency line immediately or visit the nearest emergency room.
Still Have Questions?
If you need more information, our team is happy to assist you.