Patient Portal Information

Looking for our Patient Portal? Click the button below to access the VEI Patient Portal.

Open Patient Portal

The Patient Portal, Healow, helps you communicate with your provider by providing access to your medical information online.

The portal allows you to access:

  1. Appointments – Request & keep track of appointments
  2. Lab Results – Receive and view latest lab results
  3. Medication – Request prescription refills
  4. Medical Records – View your personal health records
  5. Messages – Send non-urgent messages to clinical staff
  6. TeleVisits – See your provider virtually by computer or phone.
  7. Videos that explain this process are available in English and Spanish
  8. Guides on installing and using the app for TeleVisits are available in English and Spanish

To log in to the patient portal, Healow, click here.

If you have not previously registered for the patient portal, please contact us by phone so you can be registered.

How do I sign up?

To gain access to our secure server on Patient Portal and become web-enabled, simply sign-up by contacting our office. You can contact our office to request a secure log on and password now to begin utilizing this efficient method of communicating with our office. This is part of continued commitment to provide state of art medical care and great communication method at lowest cost to you.

You will be able to securely login with your username and password and gain access to your personal health record and other helpful features from any computer or smartphone with an Internet connection!

Appts Richmond
(804) 287-4216
Richmond Toll Free
(800) 348-2393
After Hours
(804) 257-5116
Fax Number
(804) 287-4210
Referring Provider
(804) 287-4700
Referring Provider Fax
(804) 282-1967

Contact Us

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